Terms of service

REVNIA is software for following up on enquiries: it captures leads, helps qualify and prioritise them, reminds your team what to do next, and reports on the revenue that results. It supports your sales process. It does not replace your judgement, and it does not contact anyone unless someone on your team sends a message.

REVNIA is in early access. We are improving it quickly, and we will tell you before removing anything you rely on.

New workspaces start with a free trial. Online billing isn't connected yet, so we will never charge you automatically. Before your trial ends, we will agree a price with you in writing. If we don't reach agreement, you can export your data and we will close the workspace.

• The leads, messages, quotes and other information you put into REVNIA remain yours. You can export them.
• We process your customers' personal information only to provide REVNIA to you, as your operator. Our privacy notice explains how.
• You are responsible for having a lawful reason to hold and contact the people in your workspace, for honouring opt-outs (use do-not-contact), and for answering their requests about their information. REVNIA gives you the tools, but it doesn't make these decisions for you.

When AI features are on, REVNIA suggests answers, summaries and draft messages. They can be wrong. Read them before you send them. REVNIA is designed not to state prices, savings, warranties or technical guarantees unless they are in knowledge your business has approved. You remain responsible for what your team tells customers. You can switch AI off in your settings.

Don't use REVNIA to:

• send spam or contact people who have asked you not to;
• store information you have no right to hold;
• try to access another business's workspace, or to test, overload or bypass REVNIA's security without our written permission;
• break the law, including South Africa's rules on privacy, direct marketing and consumer protection.

We may suspend access that puts other customers or the service at risk. Where we can, we will tell you first.

Keep sign-in details private, give each person their own account, and remove people who leave your business. We recommend turning on two-factor sign-in. Tell us straight away if you think an account has been misused.

We work to keep REVNIA available and your data safe, but we can't promise uninterrupted service. Revenue figures depend on the data your team records. Estimates are marked as estimates and are not a promise of results.

To the extent the law allows, we are not liable for indirect or consequential losses such as lost profits. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits rights that cannot be limited by law.

You can stop using REVNIA at any time. Export your data first, then ask us to close your workspace. We delete it within 30 days of confirming the request. We may end the agreement if these terms are seriously broken. If we ever decide to shut REVNIA down, we will give you at least 30 days' notice so you can export your data.

The law of South Africa governs these terms. If we change them in a way that matters, we will tell workspace owners by email at least 14 days before the change takes effect.

Operator

Company name to be published

Registration number

to be published

Address

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Information Officer

to be published

Privacy contact

support@revnia.co.za